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Philips Field Service Engineer

Application deadline 08-08-2016
Category

Engineering

IT

Techniek

...
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Level
HBO
Location
Heel Nederland
Deadline:
08-08-2016 (For Past)
Category:

Engineering

,

IT

,

Techniek

Level:
HBO
Location:
Heel Nederland
Start date:
-
08-08-2016
Deadline
Past
View all Graduate jobs from Philips

Your challenge

We challenge you to join Philips Health Systems as Field Service Engineer forDirect X-ray Systems in the Benelux, where you will support our customers (mainly hospitals) by using strong technical and communicative skills in providing best in class customer service!

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Your responsibilities

As Field Service Engineer DXR, you will be responsible for installing, servicing and maintaining our professional High Tech Health Systems at customer sites.
Furthermore you will:
  • Install Philips DXR equipment according standards with respect to quality and installation time including testing complex IT networks following stringent real time patient data requirements.
  • Troubleshoot complex network issues to ensure acceptable Quality of Service.
  • Own the customer experience through the life cycle of customer systems from installation through end-of-support.
  • Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards.
  • Be aware of customer needs and potential commercial leads. Provide feedback and recommendations to commercial colleagues and management in the district.
  • Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards.
  • Perform corrective maintenance, supported when necessary by remote support center.
  • Support the Remote Support Team when needed.
  • Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned by a professional representative for Philips Health Systems with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with Philips policy and targets.
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Your team

As Field Service Engineer DXR, you will be part of the Benelux Health Systems organization.
You will join a group of twenty five passionate and dedicated Field Service Engineers working across the Netherlands.
You will report to the Service Delivery Manager, located in Breukelen.
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We are looking for

  • Career starter.
  • Bachelor in Electronics with a passion for healthcare IT.
  • Eagerness to deliver results and high levels of customer satisfaction, both internal external.
  • “Can do” mentality and pro-active with a positive, open attitude.
  • Excellent interpersonal skills, you know how to engage with customers in a professional environment.
  • Able to work independently and know how to team up with colleagues when needed.
  • Must hold a valid driver’s license.
  • Living in the North / Western part of the Netherlands.
  • Mainly working in West of the Netherlands, but willing to travel in the whole country, and in exceptional cases in the Benelux.
  • Participate in 24/7 standby shift one week every 6 weeks.
  • Fluent in Dutch and English.
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Recruitment process

If you’re interested in this opportunity to join us, please upload your resume and motivation letter through the Philips career site- vacancy number 188696.

After a pre-selection process based on your CV, you will be invited for Telephone recruitment- and face to face business interviews.

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Working at Philips

Branche
Technology / Industry
Number of countries
100
Headquarters Holland
Eindhoven